Record All Your Work Calls at Home, UK Watchdog Tells Bankers
By Huw Jones
January 8, 2021, Reuters
Bankers must record all communications while working from home, Britain’s Financial Conduct Authority said on Friday, ending the leeway it introduced last year when the first pandemic lockdown began.
“At the start of the pandemic, if your firm moved to an alternative site or a working from home arrangement, we asked you to consider the broader control environment in view of the new circumstances,” the Financial Conduct Authority said in guidance that was updated on Friday.
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